Terms and Conditions
Overview
This website is operated by Terrain Masters Ltd (Company Number: 16328214). Throughout the site, the terms “Terrain Masters”, “we”, “us”, and “our” refer to Terrain Masters Ltd. We offer this website – and all information and services available through it – to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or engaging our landscaping, maintenance, or consultancy services (collectively, our “Services”), you agree to be bound by the following Terms and Conditions (“Terms”). These Terms apply to all users of our Services, including without limitation clients, customers, browsers of our website, and others who access or use any Service.
Please read these Terms carefully before using our website or Services. If you do not agree with any part of these Terms, you should not access the website or use any of our Services.
Any new features or tools that are added to our website or Services will also be subject to these Terms. Terrain Masters Ltd reserves the right to update, change, or replace any part of these Terms by posting updates or changes on this page. It is your responsibility to check this page periodically for modifications. Your continued use of our website or Services following the posting of any changes constitutes acceptance of those changes.
General Conditions
We reserve the right to refuse to provide services to anyone for any reason at any time.
We may modify, suspend, or discontinue any part of our Services or the content on our website at any time without notice.
We are not liable to you or to any third party for any modification, suspension, or discontinuance of the Services.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Services, use of the Services, or access to the Services without express written permission from us.
Any unauthorized use of our materials or Services may result in immediate termination of your right to use the Services and may entitle us to take legal action.
The headings used in this agreement are for convenience only and will not affect the interpretation of these Terms.
Use of Services
As a condition of using our Services, you represent that:
You are at least 18 years old (or the age of majority in your jurisdiction) or have obtained consent from a parent or legal guardian.
You agree to use our Services only for lawful purposes and in accordance with these Terms.
Prohibited Uses
You agree NOT to:
Use our website or Services for any unlawful purpose.
Violate any applicable laws or regulations.
Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
Engage in any conduct that is harassing, abusive, defamatory, discriminatory, or harmful.
Submit any false or misleading information.
Upload or transmit viruses, malware, or malicious code.
Collect or track personal information of others without authority.
Engage in any form of spam, phishing, crawling, or scraping.
Use our Services to publish obscene, offensive, or unlawful material.
Interfere with or circumvent security features of our website or Services.
Violation of these prohibitions may result in immediate termination of your access to our Services and potential legal action.
Payment and Refund Policy
Payment Terms
Payment is due immediately upon completion of services, or no later than the 15th day of the following month.
Unpaid invoices may result in suspension or termination of services.
Refund Policy
No refunds will be issued once a service has commenced or been delivered.
If you cancel a scheduled service before it begins, please inform us as early as possible.
Refund requests will be considered case-by-case but are not guaranteed.
Third-Party Services
We may engage third-party contractors to assist with our Services.
These third parties operate independently and are not employees of Terrain Masters Ltd.
We are not responsible for their acts, errors, or omissions.
Any disputes with third-party service providers must be addressed directly with them.
Disclaimer of Warranties and Limitation of Liability
Warranties
Our Services are provided “as is” and “as available” without warranties.
We do not guarantee that our Services will be uninterrupted, error-free, or meet your specific expectations.
We disclaim all warranties, including satisfactory quality, fitness for a purpose, and non-infringement.
Limitation of Liability
We are not liable for indirect, incidental, special, or consequential damages.
This includes but is not limited to loss of profits, data, business opportunities, or business interruption.
In no event will Terrain Masters Ltd be liable for damages beyond what is legally permitted.
Indemnification
You agree to indemnify, defend, and hold harmless Terrain Masters Ltd and its officers, directors, employees, agents, and affiliates against any claims, demands, liabilities, damages, and expenses arising from:
Your use of our Services.
Your breach of these Terms.
Your violation of any law or third-party rights.
Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severed.
The remaining provisions will continue in full force and effect.
Termination
These Terms remain in effect until terminated by either party.
You may terminate these Terms by ceasing to use our Services.
We reserve the right to terminate your access to our Services at any time for a violation of these Terms.
Governing Law
These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the United Kingdom.
Contact Information
For any questions about these Terms, please contact us at:
Terrain Masters Ltd
128 City Road, London, United Kingdom, EC1V 2NX
info@terrainmasters.co.uk
